Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Cozy atmosphere
Attentive service
Okay bed
Slightly off downtown location
7.4/10
Very good
Rooms
7.3
Location
7.7
Service
8.0
Dining
7.4
Guest reviews
7.4/10
based on 6 reviews
7.8
7.8/10 based on 873 reviews
Andrew
United Kingdom,
October
2023
8.0/10
Staying at my aunt's spare downstairs bedroom was a cozy experience with nice beds, though the bed was just okay. The service was attentive, with what I assumed was the manager taking care of things like housekeeping, laundry, and offering a welcome drink. The location was slightly off downtown, making it convenient, and the tours/ticket assistance was helpful. The atmosphere was enhanced by a delightful happy hour. The room was clean and cozy but could benefit from a more comfortable bed.
Rooms
7.0
The room in my aunt's spare downstairs bedroom was cozy and clean with nice beds, although the bed itself was just okay.
Service
8.0
The service, managed by what I assumed was the manager, was attentive, with housekeeping, laundry, a welcome drink, and support with tours and tickets provided.
Location
8.0
The hotel's location, slightly off downtown, was convenient with easy access to the city center. Being at the center of the city provided a nice vibe, although not directly in downtown.
Dining
10.0
Facilities
7.0
The facilities were sufficient for my needs during my stay at my aunt's spare downstairs bedroom.
Cozy atmosphere
Okay bed
John
United States,
October
2023
6.8/10
I felt like staying in my aunt's spare downstairs bedroom with nice beds. The hotel has oke rooms with comfortable beds, but some aspects could be improved. The service, provided by what I assumed was the manager, was good, but there were some missed opportunities. The location is slightly off downtown, but it has great potential. Dining included homemade rolls which were a nice touch, but the variety could be better.
Rooms
7.0
The rooms felt like staying in my aunt's spare downstairs bedroom with nice beds.
Service
7.0
The service from what I assumed was the manager was decent, but there were some missed opportunities.
Location
6.0
The location is slightly off downtown, but it has great potential.
Dining
6.0
The dining included homemade rolls, but the variety could be better.
Facilities
8.0
The facilities were adequate for a pleasant stay.
comfortable beds
room could be improved
Brad
United States,
July
2023
8.0/10
I had a wonderful stay at the hotel, located right in the heart of the city center. The rooms were clean and cozy, and the manager provided excellent service. The dining experience was delightful, offering refined dishes. However, the location was slightly off downtown. Overall, it was a great value for money.
Rooms
8.0
My aunt's spare downstairs bedroom with nice beds was very comfortable.
Service
9.0
The manager and the staff were attentive and friendly, making my stay very pleasant.
Location
7.0
The hotel is slightly off downtown, but still convenient and accessible to various attractions.
Dining
8.0
The included refined dishes were a highlight of my dining experience.
Facilities
8.0
The hotel facilities were well-maintained and added to the overall comfort of my stay.
friendly staff
off downtown location
Colin
United Kingdom,
June
2023
8.0/10
Staying in my aunt's spare downstairs bedroom was a cozy experience with nice beds, although one of the beds was just okay. The service, from what I assumed was the manager, was attentive, offering housekeeping, laundry service, a welcome drink, and even assistance with tours and tickets. The location was slightly off downtown but still close to the river, making it a convenient stay.
Rooms
8.0
The rooms were cozy with nice beds, but one of them was just okay.
Service
9.0
The service was attentive, with the manager offering various helpful services.
Location
8.0
The hotel's location was slightly off downtown but close to the river, offering a convenient stay.
Dining
Facilities
7.0
The facilities were adequate for a pleasant stay.
Marshall
United States,
May
2023
6.8/10
I stayed at this hotel in the heart of downtown Whitehorse, which made it convenient to walk to all the attractions. The room was cozy with a nice bed, but the service could use some improvement. The location was perfect for exploring the city, although the dining options were limited. The facilities were basic but functional, offering a decent stay overall.
Rooms
7.0
My aunt's spare downstairs bedroom was cozy with a nice bed.
Service
6.0
The service from what I assumed was the manager was satisfactory.
Location
9.0
The hotel is right in the heart of downtown Whitehorse, so it's walking distance to everything.
Dining
5.0
The dining options were a bit limited with just tacos available.
Facilities
7.0
The facilities were basic but functional.
convenient location
limited dining
Norman
United Kingdom,
April
2023
7.8/10
The hotel is conveniently located in the city center, with easy access to all the areas in Whitehorse. The rooms are comfortable, but the bed is just okay. The service, provided by what I assumed was the manager, was top-notch. The dining experience of authentic Italian pizza was included in the stay. A slightly off downtown location and the absence of a star-rating system were the only downsides.
Rooms
7.0
My stay in the room felt like staying in my aunt's spare downstairs bedroom with an okay bed.
Service
9.0
I was impressed by the service received from what I guessed to be the manager. They were very attentive and accommodating.
Location
8.0
The hotel is slightly off downtown, which gives it a more peaceful ambiance while still being close to the city center and all the areas in Whitehorse.
Dining
8.0
The included dining experience offered authentic Italian pizza, which was a delightful surprise during my stay.
Facilities
7.0
The facilities were generally good, but lacked a star-rating system which may have been helpful for guests.
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